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Expert support

Our dealer support is highly technical and provides personal service on a first name basis. We enjoy working with smaller companies to provide their customers with highly differentiated and reliable solutions. We make customer service our top priority.



During normal business hours:

Sales:  214-295-5355 ext1   or sales@video-storm.com

IRUSB and retail customer support: Submit a support ticket

Phone support for NetPlay Video: 214-295-5355 ext2  or support@video-storm.com

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After hours and weekends:

If phone support is needed off hours, it must be pre-arranged during normal business hours and requires the purchase of special support hour blocks.

Note: Support is not available for discontinued or out of warranty products


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